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    Management Decisions - Understanding and Preventing Workplace Violence
by Jason Porter and Tim Muma - Oct, 2015
While thankfully rare in a majority of cases, there always remains the chance of tragic workplace violence occurring in the workplace. Though instances of death claim the headlines, other forms and levels of violence exist and can lead to fatal actions. Jason Porter, regional managing director at Pinkerton, a leading provider of risk management and security solutions around the world, discusses workplace violence awareness. Ja...
    Moving Up the Ladder - Venture Mom: From Idea to Income
by Holly Hurd and Tim Muma - Sep, 2015
The traditional working model isn't for everyone, and it can be especially difficult for women looking to commit fully to motherhood and a career. There might be a way to enjoy both. Holly Hurd, an entrepreneur, speaker and writer, shares her experiences and keys to success with Tim Muma on LJNRadio. Holly is the author of "VENTURE MOM: From Idea To Income In Just 12 Weeks," and she brings the listeners insightful perspective...
    Employment Notebook - Value of Strategic, World-Class Customer Service
by Anne MacKeigan and Tim Muma - Sep, 2015
With the push to virtual connections and technology-based services, there's a case to be made that customer care needs a greater strategic focus than ever before. Anne MacKeigan, customer care program specialist for Sandler Training, brings us her perspectives and examples on how customer service creates a highly-desired, repeat customer base. She explains parts of her book, "CUSTOMER SERVICE THE SANDLER WAY: 48 Rules For Str...
    Job Search Guide - Authentic Networking the Key to More Job Leads
by Debra Feldman and Tim Muma - Sep, 2015
There's hardly a doubt that networking leads to the most and best employment opportunities; however, connecting the right way can still be a challenge. Debra Feldman, the Job Whiz, joins Tim Muma to give her experienced take on creating authentic networking relationships that last and give you more job leads. Debra breaks down the most important actions you can take to become a networking pro while bonding with others on a gen...
  10 Resume “Must-Haves”
by Thea Kelley - Oct, 2015
For a great resume it’s important to include these 10 factors: 1: A clear focus on a specific role or type of job and how you are well qualified for it. 2: Emphasis on what you most want employers to remember about you – the top reason(s) why they should hire you instead of someone else. What’s your brand, your unique selling proposition? 3: Keywords. Find them by analyzing job postings. The most important keywo...
  CIOs Share Rapid App Development Strategies
by Alexandra Levit - Oct, 2015
The world of the CIO has changed drastically in the last 5 years. How are they coping? At Intuit QuickBase’s recent #EMPOWER 15 conference, product marketing manager John Carione convened a panel of customer CIOs to discuss how cloud-based low-code platforms and citizen development are transforming the way IT is executed. We heard from Isaac Sacolick, CIO of financial consulting firm Greenwich Associates; Francois Tricot, C...
  Dealing with Monkey-Mind during a Job Interview or Work Day
by Lisa Rangel - Oct, 2015
Stressful meetings, negotiations and complex projects fracture the perspective of many job candidates and executives. If nerves are draining your confidence, there are strategies you can use to succeed. The impact of acute or chronic stress on the human body is well-documented. While rapid release of cortisol and adrenaline may save your life in an emergency, the continued release of these stress hormones may damage your he...
  How Executives Use VUCA to Get Ahead
by Lisa Rangel - Oct, 2015
Business instability thwarts the best laid plans. Yet volatile and dynamic market conditions offer executives the opportunity for game-changing achievement. Volatility, uncertainty, complexity, and ambiguity (VUCA) are here to stay. Once considered a cyclical process, technical and financial expansion—and contraction—cause ripples of change on a weekly basis throughout global economies. If you are an executive, or seeking a...
  How to Job Search When You Don’t Know Anyone
by Lisa Rangel - Oct, 2015
We have all heard that old saying, “It’s not what you know, but who you know,” and in many things in this life that saying does turn out to be true. When it comes to the job search, how many times have you gained an “in” with a company because you are good friends with someone who works there or know a family member of someone who works there? Well, what do you do if you find yourself in a situation where you need to find a...
  Next-Level Leadership Attribute #4: Influential
by Sara Canaday - Oct, 2015
This is part of a series about the attributes and behaviors of professionals who have elevated their leadership impact and reached the next level of success. Her frustration was clearly visible. I was meeting with a coaching client, and she described the progress she had made in her current position. She was consistently reaching her quarterly goals. She implemented process improvements that saved money for the department....
  Next-Level Leadership Attribute #5: Executive
by Sara Canaday - Oct, 2015
We see it happen in so many companies. Five or six mid-level managers all have about the same credentials and experience, but only a few of them seem to get more attention. And better projects. And greater opportunities. And the coveted promotions. On paper, these leaders look very similar. In reality, only a few of them have that intangible quality known as Executive Presence. It’s the “business X-factor.” Tough to describ...
  Next-Level Leadership Attribute #6: Insightful
by Sara Canaday - Oct, 2015
When Brad spoke during meetings, people listened. And I mean really paid attention—the set-down-your-coffee-and-stop-checking-Facebook kind of listening that’s usually reserved for announcements by top executives. Even though Brad was a mid-level manager, he was known for making observations or recommendations that invariably helped to solve pesky problems that had the rest of the team stumped. What was it about Brad that s...
  Resumes for People with Long Careers at One Company: Part I
by Robin Schlinger - Oct, 2015
A good friend of mine told me about his sister who had been out of work for almost a year. His sister refused to go to a professional resume writer because she had already sent out dozens of resumes with no success whatever. So why should she pay for a product that would not get her a job? My friend asked to see her resume. He told me: “I looked at the resume and rolled my eyes. My sister has years and years of experience,...
  3 Must-Have Scripts for Saying “No” to Clients Nicely
by Melody Wilding - Oct, 2015
Have you ever noticed how many times a week you say “yes” to a person or project– only to end up regretting your decision? Of those commitments, how many were actually in line with your business priorities? If you lack standards or fear rejection, it can come at a high cost: missed milestones, losing clients, physical exhaustion, irritability, and stress. When your default setting is to reply “yes” to each and every req...
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