Develop the implementation project plan and officially start projects by conducting kick off meetings with clients and other staff as needed. Project plans outline the scope, schedule, and budget of the project, as well as each party's responsibilities and mutual commitment to contribute adequate resources to follow the plan. Work with the sales team as the contract is si

Act as a thought leader on migrating from SQL Server to other DB technologies Setup and optimize SQL Server standard and SQL AG Setup SQL AG to scale as multi tenant in the cloud Perform manual as well as scheduled/automated backups and restores of Production and non production databases. Utilize industry standard tools, cloud service provider native portals and features,

Property Data Collector, Appraisal Services Apply Online Work with our technology driven solutions for property assessment and tax software and mass appraisal services. From data collection to computer assisted mass appraisal to tax billing and collections, you can help develop property and recording solutions for the public sector. Location Scranton, Pennsylvania Travel

Technical Writer Payments Apply Online The Payments group is looking to fill a technical writer role. You will be joining a multi discipline team of experienced product experts and technical resources all focused on delivering a world class solution to Tyler's diverse customer base. The Technical Writer creates technical documentation and information about Tyler software

Provides inbound phone, web or email software support to resolve client inquiries and problems which are easily solved. Analyzes data reports, forms, and web technologies commensurate with level of training and understanding. Determines whether to resolve issues personally or to refer to a more experience team member. Reads and writes SQL to resolve basic issues. Responsi

Act in an expert capacity for assigned product(s), providing an understanding of detailed client requirements. Has a vision for moving forward with assigned product(s). Responsible for owning a prioritized backlog to ensure projects are handled in a timely manner. Establish a regular cadence with user base to demonstrate new features, explain changes toproduct and share v

Work with project stakeholders and cross functional teams to identify, articulate, and mitigate project issues and risks. Manage multiple project activities at the same time to achieve stated project goals, objectives, budgets, and schedules. Develop key project documentation, including, but not limited to, task orders/work orders, statements of work, requirements and spe

Responsible for managing client projects lasting 2 12 months Manage and assume accountability for all aspects of projects related to delivery of client software and services including Planning and tracking all project activity. Guide the client through release planning in support of the overall project schedule. Track project hours and submit project progress reports by d

analyze customer contracts to ensure accuracy and completeness support the full contracts and subcontracts administrative cycle support the legal review and execution of contractual documents (contract/subcontract agreements, non disclosure agreements, teaming agreements, reseller agreements, representations and certifications, etc.) enter contract attributes and uploads

Drive group objectives by developing innovative ways to communicate marketing messages via integrated marketing programs that include direct mail, email, web, video, collateral, and that support tradeshows and events. Responsible for product focused communications related to key initiatives and client awareness. Ensure marketing messaging is consistent and drives the key

Participate in the entire lifecycle of analysis, design, coding, testing, implementation and support Develop new features as well as maintain legacy code within the product suite Ensure on going success of projects by designing high quality technical solutions Collaborate with other software developers, business analysts and software architects to solve complex technical

Participate in analyzing, designing, writing and testing code, documenting and implementing functionally appropriate, technically sound, and well integrated application systems. This is completed in accordance with customer requirements and organizational methodologies and standards for new application development as well as existing system enhancements. Participate in ne

Assign and coordinate work production, manage work, and monitor the productivity of various staff as needed. Create and maintain various logs, reports, and spreadsheets as needed for project managers and/or clients. Lead, contribute to and manage work streams, resolving any discrepancies as needed. Assist and lead staff with varying degrees of issue resolution including b

Software Support Specialist Apply Online The Software Support Specialist handles issues which may require some research, thought, and troubleshooting skills.The Software Support Specialist will provide basic level software support for Tyler clients in the use, functionality, and understanding of our products and databases for issues that are easily solved. You will learn

Oversee the day to day activities of the support department to ensure the company and departmental standards for customer service are maintained. Responsible for overseeing the management of the department expenses. Develop and implement strategic initiatives (i.e. value added offerings to clients) to improve service excellence and maximize profitability. Develop and impl