Provides therapeutic counseling to patients, family members, and caregivers as needed. Assessment, diagnosis, and treatment of mental, emotional, and behavioral issues as appropriate. If billing for these services, will document session notes and billing requirements in a timely fashion Demonstrates a strong knowledge of the psychosocial impact of cancer on the patient an

Effectively oversee and manage the continuum of the new patient referral process within department standards. Provides strong customer service to patients and internal and external stakeholders as the clinic's first point of contact. Independently assesses patient needs to prioritize and triage referrals. Answers phone calls, takes messages and responds to routine patient

The essential duties and responsibilities (including, but not limited to) Prior to a patient receiving treatment; obtains insurance coverage information and demographics; educates patient on insurance coverage, benefits, co pays, deductibles, and out of pocket expenses. Assess patients ability to meet expenses and discusses payment arrangements. May educate patients on fi

Supervises the daily business functions of the patient visit from point of entry to accurate adjudication of the patients' accounts. Scope of responsibilities includes appointment scheduling, insurance eligibility processes; charge processing; claim submission and processing; payment processing; collections and accounts receivable management; denial management; reporting

Plan, implement, coordinate, evaluate and promote the continuity of care consistent with established standards and practices. Assesses health status by interviewing patient regarding current status and medical history. Assesses patient/family needs and provides teaching and other instructional material. Provides psychosocial support to patients and families. Prepares and

Performs CT and MRI procedures as ordered achieving a high level of quality. Offers expertise to physicians regarding appropriateness of additional/modified studies, etc. Escorts patients to treatment room. Assists with dressings as necessary. Completes all paperwork necessary to ensure timely delivery of CT/MRI services. Develops and processes radiologic films. Logs radi

(including but not limited to) Assists with performing phlebotomy and collecting appropriate specimens from patients as ordered. Assures pre authorization and completes appropriate consent forms (ABN) prior to collection of limited coverage tests. Assists with special procedures as needed ( i.e. bone marrows in the room). Follows the laboratory s procedures for specimen h

Work closely with physicians to identify and screen potential patients for clinical trial participation Present trial concepts and details to oncology patients while conducting the informed consent process. Assess patients for adverse events and/or changes in condition Provide staff and patient education regarding the management and administration of investigational produ