We explore ways to deliver new value, foster creativity and reach beyond boundaries. We use drive and commitment to energize, engage, and inspire others. We do what is important and strive for continuous improvement, work with passion, and purpose. We act with mutual respect, communicate fearlessly and collaborate to leverage our collective talents. At Riskonnect, we share this set of expectations and values. They guide us every day in every way. These values are more than words - they unite our organization and bring meaning and purpose to what we do.
#pioneer #spark #focus #community
A Customer Support Analyst is responsible for day-to-day front line client support activities such as: answering general questions about client's solution, troubleshooting system issues, providing basic user training, and assisting with technical questions/issues. A Customer Support Analyst will also seek to understand the client's business needs and collaborate within the organization to provide high quality customer support solutions while representing the client's needs.
ESSENTIAL FUNCTIONS
Preferred Qualifications:
Education:
WHY BE A PART OF OUR TEAM?
Delivering innovative solutions backed by world-class customer service starts with having the best talent. Our 500+ professionals are valued for the kind of inspired thinking and collaborative spirit that keeps us at the forefront of our industry. As a Riskonnect colleague, you'll work alongside some of the best and brightest as you help customers manage some of the world's most challenging and complex risks. In fact, for the past three years, Riskonnect has been recognized as a Best and Brightest Company to Work For (Nationwide). One year on the list could be a 'one hit wonder'. Two years initiates a trend. Three years makes us part of a very exclusive club and shows the true essence of our organization is to 'walk the walk'. We are very proud of this accomplishment.
If you read this and thought "I can do this!" then please submit your qualifications and apply directly at Riskonnect.com/company/careers/
Riskonnect is an equal-opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.