What You'll Do

As an IT Infrastructure ServiceNow Developer, you will be responsible for designing, coding, and troubleshooting applications within the ServiceNow platform in support of a national security mission to maintain the safety, security, and effectiveness of the United States nuclear weapons stockpile. Working as part of the IT organization's IT Operations team, the IT Operations ServiceNow Developer position offers you the ability to install, manage, upgrade, and maintain existing ServiceNow modules and develop new workflows and applications within the ServiceNow platform.

You'll be responsible for:

• Configuring user access
• Maintaining stability of the system
• Implementation of new capabilities
• Design, install, and configure internal and customer-facing ServiceNow applications and workflows using JavaScript, Jelly, Web Services, HTML, CSS, and XML
• Administer and support core ServiceNow functionality including CMDB, KnowledgeBase, and Service Catalog
• Configure workflows, catalog items, and scripting within the ServiceNow implementation
• Help implement automations through ServiceNow native processes or third party tools
• Stay current with ServiceNow trends, updates, and technologies
• Install and configure third-party ServiceNow integrations
• Monitor and update the ServiceNow platform in accordance with Cyber Security requirements
• Perform monitoring and troubleshooting of the ServiceNow environment
• Develop and maintain current operational procedures, user documentation, and user training materials applicable to the supported systems
• Work with IT project management organization and the Chief Technology Office to deliver solutions on schedule

What You Can Expect

Minimum Job Requirements

Preferred Job Requirements

• Bachelor's degree in engineering/science/information technology discipline with a minimum of four years of relevant experience
• Or a Master's degree in engineering/science/information technology discipline with a minimum of two years of relevant experience
• In-depth understanding of information technology systems in a highly distributed computing environment
• Extensive knowledge of JavaScript
• Strong knowledge of ITIL processes
• Familiar with UI, SQL, HTML, and CSS
• Strong Scripting skills preferable
• Experience with deploying applications across a large network
• Strong communication skills and ability to work with customers and technical personnel across departments and organizations
• Ability to present technical and operational information clearly and effectively through the oral and written word, solve complex technical problems, and be alert to changes that may affect the security and operational environment of systems
• ServiceNow certification is a plus

Why Pantex and Y-12?

You get #morethanajob. We encourage employees to achieve a healthy personal balance among home, work and the community. One of the ways we embrace work-life balance is by offering flexible work arrangements that provide alternatives to the traditional workweek, while still meeting business needs. Top talent and personal commitment mean more to our success than any other factors, so we reward our people with the kinds of benefits that make a positive difference in the quality of their lives. Benefits such as: medical plan, prescription drug plan, vision plan, dental plan, employer matched 401(k) savings plan, disability coverage, education reimbursement and many more. Want to stay healthy and fit but hate the cost of a gym membership? Take advantage of one of our onsite workout facilities and eat healthy in our onsite cafeterias. Much more than a workplace, at Pantex and Y-12, you can build a career that lasts a lifetime.

Notes